Committed to Excellence
Combining more than 25 years technical expertise to deliver an IT platform that anticipates and fulfils the needs of business. We have great understanding of IT and compliance.
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We provide high-level expertise to manage, support and protect our
platforms 24x7. This greatly reduces the need for on-site technical staff. We take a personal approach to service by giving clients direct phone access to the technician who manages their account. Our support services include, but are not limited to:
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Monitoring critical systems & links including Sunrise Exchange. Automated alerts immediately sent to the support team if issues arise.
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Ongoing management and monitoring of server performance, capacity & resources (with automated alerts).
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User management, including & adding/removing users.
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Office 365 maintenance.
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Management of Windows security, maintenance & patching.
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Ongoing technical support, general advice & guidance.
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Unlimited support hours (within a Fair Use Policy)
Keeping it simple
Reduced complexity provides a simplified end-user experience without compromise. Within applications users experience familiar screens so it’s business as usual. This transparency minimises the need for additional training.
Cost-Effective and Affordable
Access to enterprise-grade resources without the need for capital investment. Clients pay a simple monthly subscription fee that includes customer support